As part of ongoing efforts to further enhance customer service, PennDOT has launched a new pilot program that authorizes a limited number of third-party businesses to administer non-commercial driving skills tests to Pennsylvania resident permit holders who have successfully met the criteria to obtain a license.

As part of ongoing efforts to further enhance customer service, PennDOT has
launched a new pilot program that authorizes a limited number of
third-party businesses to administer non-commercial driving skills tests to
Pennsylvania resident permit holders who have successfully met the criteria
to obtain a license.

5/26/2016-HARRISBURG

As part of ongoing efforts to further enhance customer service, PennDOT has

launched a new pilot program that authorizes a limited number of
third-party
businesses to administer non-commercial driving skills tests to
Pennsylvania
resident permit holders who have successfully met the criteria to obtain a
license.

Several of these contracted businesses have already begun testing, with all

others expected to be actively testing by the end of this summer.
Commercial
Driver's License skills tests have been conducted at third-party business
testing sites for many years with much success.

The addition of these business partner sites is a true customer service
innovation. Sites were selected based on demand for testing, and are
located in
Allegheny, Butler, Bucks, Carbon, Delaware, Erie, Lancaster and Montgomery
Counties. Visit dmv.pa.gov for more information about third-party testing
locations.

"We are always looking for new ways to enhance the customer experience,"
explained PennDOT Secretary Leslie S. Richards. "Adding these business
partner
sites will give our customers more options when scheduling driving skills
tests."

The third-party non-commercial testing program is an 18-month pilot that
involves ten (10) testing sites throughout the state. PennDOT will provide

close oversight of the participating entities and will perform performance
audits and site visits to ensure compliance with laws and established
policies
designed to ensure new drivers are prepared for the challenges of the road.

While there is no charge for taking a driving skills test at a PennDOT
Driver
License Center, third-party business partners will charge a market driven
fee
for administering the test. All examiners have been PennDOT-certified, and
the
test itself will be identical to what a customer would receive at a Driver
License Center.

MEDIA CONTACT: Alexis Campbell, 717-787-0485

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